ManeMaxx® Shipping and E-mail Status | ManeMaxx® Hair Extension Kit Online

ManeMaxx® Shipping and E-mail Status

ManeMaxx® Hair Extension Kit Shipping and Order Status


Here you’ll find shipping costs and times outlined for your reference as well as the process ManeMaxx® uses to update you to your order statuses.  E-mails and delivery confirmation processes are utilized by ManeMaxx® to keep track of your shipment and its delivery.


Shipping Costs


ManeMaxx® uses USPS Domestic and International Priority or Express Mail to deliver and ship packages. Shipping costs are calculated according to delivery location. Please add your items to your cart and select “checkout” to view your estimated shipping costs. (This does not create a transaction, you are still a few steps away.)


International purchasers should be aware of taxes, duties or tariffs when purchasing. Check with your customs office for specific costs on your order to prepare you. We are in no way associated with these extra costs to your shipment. (Further International Client Agreements located in Terms and Conditions.)


Shipping Times


ManeMaxx® works to expedite every order a quickly and as efficiently as possible. Typically US orders spend 2-3 days in transit once they leave the warehouse which varies from 3-7 days, Canada orders typically take 7-10 business days in transit. These are estimates, some products do see delayed shipping times so be prepared.


Shipping Guarantees


We do not guarantee delivery in specific time frames or on a specific day or time.  Please DO NOT e-mail or call for faster packing or delivery.  We maintain a system in which all orders are processed according to that system.  You must wait your turn.  If we feel we have a product which can reach you faster, we will contact you. 


Some packages will be delivered quicker but all packages are delivered in the time frame you receive in your order status updates by e-mail. After ordering, please allow 1-3 business days for the status e-mail to reach you.


Expedited Shipping


We do not offer overnight or expedited delivery.


The hair extension system takes time to learn and should be practiced prior to fully installing.  Please plan ahead and do not wait until the last minute to order.


What Products Are In Stock and Shipped Faster?


Although ManeMaxx® does stock a certain number of hair products, the magnitude of the different style, product, length and color combination limits this. Because the availability of the hair products changes on a daily basis we don’t maintain a “stock” level within our store. TemBond® Refills can be requested for faster shipping in the notes section of your order page. We will do our best to accommodate all requests.


About Backorder


When adding your product to your cart you may want to keep in mind any alternate colors, closely matched color to your first color choice, or the option for an alternate style/texture if your first choice will be on backorder for a period of time. We recommend you use the additional notes section to let us know if wavy or straight is fine or maybe if Golden Blonde or Bleach Blonde will work for you, for example. If there is any issue with your selections, we will contact you via e-mail or phone. We do carry products worth waiting for and if you need only a specific color and style, feel free to repeat the choices in the option boxes. This will indicate to us that you are willing to wait for your package.


About Email Updates and Order Status


You will receive an e-mail from MANEMAXX® which will alert you each time your order status has changed. This can also be viewed on your order status page if you have created an account on ManeMaxx.com with a user name and password. (For details on creating an account on ManeMaxx.com, read this.)


Please use the guidelines to estimate your packages arrival. Here, you are able to note the date your order was updated within your account and add the estimated business days for delivery. (Do not add weekend days and holidays.) 



PAYMENT RECEIVED AND ITEMS IN STOCK (order should leave our warehouse within 3 business days, allow U.S 2-3 more business days in transit and International, 1-2 weeks)
If you receive this message you can expect your order to leave the warehouse within 3 business days from the time you receive the message plus 2-3 business days in transit.

With the above notice expect approximately 1 week total for US delivery and approximately 2 weeks total for International delivery.

ONE OR MORE OF YOUR ITEMS IS ON BACKORDER (this could be a 5-10 business day warehouse delay and may be extended, if you need an alternate item, please don’t hesitate to contact Customer Care to make note of this change)
If you receive this message it means you could be seeing long delays before receiving your package.

This is typically only a message for those waiting for our exclusive Regal Remi product which is totally worth the wait.

If you get this message and would like your starter kit mailed separately so that you have time to practice and work with the system, please contact us so we can send it.

YOUR ORDER IS IN PACKING (please expect your order to leave the warehouse within 7 days, allow U.S 2-3 more business days in transit and International, 1-2 weeks)
If you receive this message it means that your order is tentatively arriving in one of our coming shipments.

Warehouse turnaround is approximately 7 business days from the time you receive this message plus 2-3 business days for transit.

With the above notice expect your package is delivered within 2 weeks for U.S. shipments and 3 weeks for International shipments.

ORDER SHIPPED (expect 2-3 day transit period for US shipments and 5-10 business days for international shipments)
This means your order has been picked up and is in transit.

STATUS UPDATED This usually means we have left a message for you.  Please enter your order # and e-mail to view.

All of our packages are shipped with “delivery confirmation.”

Please watch for the arrival of your package as we are not responsible for packages which have been delivered and confirmed through our shipper.

IMPORTANT: Saturday delivery may be attempted but is not guaranteed. If you will be away around the time your package is delivered, it is HIGHLY recommended you visit your USPS Postal Office to request a hold and “pick up only” on your package. We are not responsible for any packages once they leave our possession. It is up to you to have the correct shipping address and delivery/pick-up arrangements made when ordering.

To view your order status, go here. Please have your order # available.  For our complete return policy, please find ManeMaxx® Terms and Policy here.


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