Once your group has ordered, email us all the Order #’s in the group order in one support ticket one of you will open at support.manemaxx.com and request your discount rebates, it’s that easy!
Here you’ll find shipping costs and times outlined for your reference as well as the process ManeMaxx® uses to update you to your order statuses. E-mails and delivery confirmation processes are utilized by ManeMaxx® to keep track of your shipment and its delivery.
ManeMaxx® uses USPS Domestic and International Priority or Express Mail to deliver and ship packages. Shipping costs are calculated according to delivery location. Please add your items to your cart and select “checkout” to view your estimated shipping costs. (This does not create a transaction, you are still a few steps away.)
International purchasers should be aware of taxes, duties or tariffs when purchasing. Check with your customs office for specific costs on your order to prepare you. We are in no way associated with these extra costs to your shipment. (Further International Client Agreements located in Terms and Conditions.)
ManeMaxx® works to expedite every order a quickly and as efficiently as possible. Typically US orders spend 2-3 days in transit once they leave the warehouse which varies from 3-7 days, Canada orders typically take 7-10 business days in transit. These are estimates, some products do see delayed shipping times so be prepared.
We do not guarantee delivery in specific time frames or on a specific day or time. Please DO NOT e-mail or call for faster packing or delivery. We maintain a system in which all orders are processed according to that system. You must wait your turn. If we feel we have a product which can reach you faster, we will contact you.
Some packages will be delivered quicker but all packages are delivered in the time frame you receive in your order status updates by e-mail. After ordering, please allow 1-3 business days for the status e-mail to reach you.
We do not offer overnight or expedited delivery.
The hair extension system takes time to learn and should be practiced prior to fully installing. Please plan ahead and do not wait until the last minute to order.
Although ManeMaxx® does stock a certain number of hair products, the magnitude of the different style, product, length and color combination limits this. Because the availability of the hair products changes on a daily basis we don’t maintain a “stock” level within our store. TemBond® Refills can be requested for faster shipping in the notes section of your order page. We will do our best to accommodate all requests.
When adding your product to your cart you may want to keep in mind any alternate colors, closely matched color to your first color choice, or the option for an alternate style/texture if your first choice will be on backorder for a period of time. We recommend you use the additional notes section to let us know if wavy or straight is fine or maybe if Golden Blonde or Bleach Blonde will work for you, for example. If there is any issue with your selections, we will contact you via e-mail or phone. We do carry products worth waiting for and if you need only a specific color and style, feel free to repeat the choices in the option boxes. This will indicate to us that you are willing to wait for your package.
You will receive an e-mail from MANEMAXX® which will alert you each time your order status has changed. This can also be viewed on your order status page if you have created an account on ManeMaxx.com with a user name and password. (For details on creating an account on ManeMaxx.com, read this.)
Please use the guidelines to estimate your packages arrival. Here, you are able to note the date your order was updated within your account and add the estimated business days for delivery. (Do not add weekend days and holidays.)
ManeMaxx® has secure ordering for your hair extension kit and gives you a few options so you can choose the right process for you. Find details for ordering hair extensions online, by phone, or by e-mail. Ordering online in the ManeMaxx® Store is always ideal. Here your order is recorded and can be referred to anytime online through your account. From here you will receive your status updates and estimated delivery times. Create your ManeMaxx® account here before you start shopping.
We have a secure payment processor, PayPal. You can use your PayPal account or, if you do not have one, your credit card to pay for your ManeMaxx® order. When you get to the PayPal page to make your payment, look to the left paragraph of the "login" area. There it says, pay with credit card or "continue." Select this link to continue.
It is typically best for you to use another card or contact your bank for details. Anytime the card does not work for you it usually will not work for us either. Your items will remain in your cart for a period of time allowing you to login and try again as soon as the issue is resolved.
We do not accept mail or money orders by mail. Please DO NOT send your order in the mail. We cannot be responsible for these payments.
A fast, easy alternative to mail orders are the Visa Cards which can be purchased with cash at your local stores such as Walmart. You can place the items in your shopping cart and follow through to make a payment later. Note your order number and the total amount, purchase a Visa Card with cash and return to your shopping cart to make your payment. Fast, safe and easy!
Although our online payment processor (PayPal) is very secure, we know that some of you may opt out of using an online payment processor and may prefer to call in your payment directly. We can accept your payment over the phone M-F 9AM-4PM CST, toll free, US ONLY @ 1-877-MANEMAXX (877-626-3629.)
Please add your selections to your cart and proceed with your order until you have entered your name, address, phone number and e-mail. Select Pay by Phone in the drop down box during checkout. Click the checkout button, review your totals and then click the checkout button again. You should see a final order review page when you are finished. At this time you may call your payment in or you will be contacted by us, for your payment, within 24 business hours.
It is recommended you order through our payment processor listed above. If this is not possible, you may e-mail your payment information in 2 or 3 separate e-mails (for added security.)
MANEMAXX® absolutely accepts no Western Union or bank transfers under $500. Please do not ask. If you need the information for a bank transfer, please place your order in the shopping cart. The total amount before shipping must exceed $500.
Select Bank Transfer in the drop down box during checkout. Click the checkout button, review your totals and then click the checkout button again. You should see a final order review page when you are finished.
Are you wondering if your hair is long enough for ManeMaxx® hair extensions? Although the TemBond® bonds can be attached to just an inch of hair you probably want around 3-5 inches to have good coverage of the hair extension bonds, although they are discreet and can be blended into hair that is even very short.
ManeMaxx® bonding product for hair extensions, the hair extension product TemBond®, is a natural and non-toxic formula containing naturally occurring lipids (waxes and fats) which happen in nature, naturally and contain no chemicals or chemical formulas associated with glues. Further, you’ll have no need for chemicals or oily toxic removers for taking out the extensions.
This makes it a very safe way to wear permanent hair extensions.
Still, there are a few further scenarios you will want to go through to determine if hair extensions are right for you!
You're asking, should or shouldn’t I wear hair extensions? Please check here first!