Hair Extensions - Frequently Asked Questions

Frequently Asked Questions About Do-it-yourself ManeMaxx® Hair Extensions

What are ManeMaxx® do-it-yourself hair extensions?

They are salon-style, strand-by-strand hair extensions for bonding provided in a kit you can apply at home yourself or with the help of a friend.

Are they fusion?

No. ManeMaxx® hair extensions don't use hard-to-remove keratin, glues or keratin to attach the extensions. The hair extensions use a specially formulated safe, non-damaging, gentle bonding material (TemBond®) which makes it easy to apply your own hair extensions, at home.

Are they hard to use?

ManeMaxx® hair extensions are made to be easy to apply, comfortable to wear and simple to remove. There are no glues or fusion, no metals, no complicated tools, no chemicals to use. For most, the application and use of the product is simple to understand and the execution easy to perform after a bit of practice and trial and error. If you are patient and don't become easily frustrated, you can be very happy with a gentle, non-damaging strand-by-strand hair extension method such as ManeMaxx®. Using an inexpensive, home hair extension alternative like ManeMaxx® can save you thousands and thousands of dollars!

Will the Starter Kits have enough hair?

Extension hair is sold separately. A full package of extension hair most times is enough hair for average head sizes and hair thickness. If you have very dense hair or many colors, you may want to add more (a full package and a half package, or 2 full packages for longer hair lengths) to your kit.

What is TemBond®?

It is the safe, gentle bonding material which comes in your Starter Kit. This is a material manufactured in the US by it's creator Tiffany Twist. It is a natural and non-toxic material which holds the extension hair in place for many months yet removes, without the help of tools or chemicals, in just minutes.

Will this work for African American hair?

Yes. If you wear fusion bonds successfully, you can wear this, as well.

How long does the product last in my hair?

Many months, typically 4-6, or until you remove them.

How do the extensions come out?

Simple! No chemicals or tools. Just bend back and forth a few times to break up the hard, dried TemBond®, gently remove the extension and comb out the residue.

Is it safe for my hair?

Yes, extremely! There are no chemicals or tools and the TemBond® is gentle and non-damaging for natural hair!

I am an international shopper, what do I need to know?

First, you must convert wattage on the bond warmer that is included in your kit. You will also need a plug convertor as well. Be sure to read online exactly how you convert a US wattage and plug to work in your country since we are not responsible for blown units. Second, there is nothing we can do to expedite your shipment once the package has left our warehouse. Be prepared to allow for your delivery time since this depends on your country's steps to clearing an out-of-country package.

NEW! International orders are using Express Mail only. This will ensure fast delivery and excellent tracking for your package.

What color TemBond® should I choose?

Choose the TemBond® color which closely matches your root hairs where your attachment will be. You can also mix TemBond® colors to custom create your own.

Should I buy straight or wavy hair?

You probably want a texture close to your own. But, if you flat iron your hair all the time, choose straight. The straight and loose wave hair tend to be the similar loose wave texture after washing. If your hair is curly, like a perm, choose the deepest wave hair if it is available.

What length should I buy?

You will probably want to add 3-4 inches to your own hair length for blending and unnoticeable wear. 14-16 inches is in the bra-strap area and is easier to care for. Some colors are only available in longer lengths.

What color extension hair should I choose?

There are an array of shades available. Choosing one near the color you are wearing will ensure a close blend once you apply the extensions. Feel free to send a few pictures to info@manemaxx.com so we can help!

Do I have to purchase a Starter Kit?

Yes. To use the product successfully, a Starter Kit purchase is recommended.

Can I use my old extension hair from my clip-ins?

Yes. Any hair can be used.

Can I just buy TemBond®?

You can but please note the TemBond® will not work in alternate wax warmers or fusion pots and you won't have the correct step-by-step instructions for applying the hair extensions. If you purchase the bonding material apart from the correct, calibrated pot and instructions you risk having an unsuccessful installation and use of the product.

Do you ship to the U.K., and how long does it take?

Yes. This usually takes 1 week once the order leaves our warehouse. International orders are now being shipped under Express Mail only which means this is costly but gives excellent delivery time and package tracking. Sometimes your country's customs can cause a package to be delayed in getting to you so be prepared for those short, unavoidable delays and allow 2 weeks for delivery.

You shipped my kit, how long does it take?

If you are in the U.S., typically 2 business days from the day you receive your email update. In Canada and elsewhere, this can be 6-10 business days or longer depending on your country's customs department. (Business days do not include holidays or weekends!)

I'm the Canada and haven't received my package yet. Can you call someone?

No. Once a package is shipped, it is the responsibility of the delivery services and up to your customs department to process your package. We have no control over these. Allow a full 2 weeks for International packages to arrive AFTER they have left the warehouse. (From the day your status is updated to "shipped.")

When will my order ship out?

After a few days in processing/packing plus 2-3 days in transit or according to the shipping schedule you find on the site. Allow 2 weeks to receive your kit.

Can I have expedited shipping?

Sorry, we do not offer expedited shipping. Patience is necessary for all aspects of ordering and using this product. So sorry!

Can I order over the phone?

We urge you to complete your order online through our safe, secure payment processor, PayPal. Please email us with any concerns and a number where we can reach you.

Can I return my kit if the hair doesn't match?

No. All sales are final. Choose carefully!

Do you accept wire payments?

Sometimes. Please email us your information and order details. We will return bank information within 48 hours.

Where can I find coupons or discounts?

ManeMaxx® offers discounts for group orders of 2-5 Starter Kits. You can find more information on Group Order Discounts. Be sure to like our Facebook page for coupons and special offers, too! Plus, sign up for ManeMaxx's mailing list!

I have thin hair, can I wear these?

Yes. The TemBond® is lightweight and very discreet. The bonds can be made very thin and are nearly invisible in the hair!

How do you apply ManeMaxx® hair extensions?

The hair extensions are strand-by-strand. Small bundles of extension hair are dipped in TemBond® and placed to small bundles of your own hair.

I have my own wax pot, can I use it?

The TemBond must be heated correctly for best use. Typical wax pots are too cool and fusion pots, too hot.

Can I use bulk hair?

Yes. You will apply small bundles of loose hairs. The hair in the kits comes on a weft to keep the hairs neat. This weft is cut off during installing.

How long will this take to apply?

Typically around 4-6 hours but depends on how fast you learn it and how much hair you are putting in.

Can I color the extension hair?

You can but this is not recommended since the extension hair is pre-colored. Colors you purchase within a shade or 2 will blend nicely with the strand-by-strand method.

Can I color my own hair with the extensions in?

You can easily do root touch-ups. When you need complete color changes, you should remove the extensions.

Do I smash these into my hair with my fingers?

No! Follow exact application instructions or you will lose your bonds.

I have 2 colors of hair, do I need 2 colors of TemBond®?

No. You can match one color which is most dominant or use the TemBond® color which blends best with your root color.

What can the TemBond® handle?

A lot! You will find that correctly applied bonds will withstand most standard activities as well as some extreme ones, too! Running, biking, motorcycles, boating, skiing, diving are just a handful of them!

When can I wash and style my hair?

Wash after 24 hours has passed to allow bonds to cure. Then 1-3 times a week or daily, if you need to. Style like your own hair immediately, just be careful with too high of heat right on your bonds.

Why are my bonds mushy?

It may be you need to stir the TemBond more thoroughly while applying. Or, it may be your scalp's natural oils or products you use causing this. You will want to wash and rinse your hair thoroughly for crisp, clean, strong bonds.

Why are my bonds sticky?

Make sure you are cleansing your hair and bonds extremely well 1-3 times per week. Then, rinse very, very thoroughly. Are you feeling the bonds sticky just after washing? Once they dry, that stickiness will go away.

Help! Why am I losing bonds?

You will only lose bonds which aren't applied correctly. Re-watch the DVD, go through the instructions again. Practice your technique and reapply. You will find yourself getting better and losing less bonds as you become accustomed to doing this yourself.

Can I swim or go tanning?

Yes. Wash and rinse your extensions well after swimming. The Regal Remi hair is recommended if you are planning to be in chlorine or salt water. Your bonds should not be wet beyond 3 hours for best wear. Wait 24-48 hours after applying before swimming.