ManeMaxx® Frequently Asked Questions
▼ What are ManeMaxx® do-it-yourself hair extensions?
ManeMaxx® hair extensions are salon-style, strand-by-strand hair extensions for bonding provided in a kit you can apply at home yourself or with the help of a friend.
▼ Are they fusion?
No. ManeMaxx® hair extensions don't use hard-to-remove keratin, glues or keratin to attach the extensions. The hair extensions use a specially formulated safe, non-damaging, gentle bonding material (TemBond®) which makes it easy to apply your own hair extensions, at home.
▼ Are they hard to use?
ManeMaxx® hair extensions are made to be easy to apply, comfortable to wear and simple to remove. There are no glues or fusion, no metals, no complicated tools, no chemicals to use. For most, the application and use of the product is simple to understand and the execution easy to perform after a bit of practice and trial and error. If you are patient and don't become easily frustrated, you can be very happy with a gentle, non-damaging strand-by-strand hair extension method such as ManeMaxx®. Using an inexpensive, home hair extension alternative like ManeMaxx® can save you thousands and thousands of dollars!
▼ Do the Starter Kits have hair? How much do I need?
Extension hair is sold separately. A full package of extension hair most times is enough hair for average head sizes and hair thickness. If you have very dense hair or many colors, you may want to add more (a full package and a half package, or 2 full packages for longer hair lengths) to your kit.
▼ What is TemBond®?
It is the safe, gentle bonding material which comes in your Starter Kit. This is a material manufactured in the US by it's creator Tiffany Twist. It is a natural and non-toxic material which holds the extension hair in place for many months yet removes, without the help of tools or chemicals, in just minutes.
▼ Will this work for African American hair?
Yes. If you wear fusion bonds successfully, you can wear ManeMaxx® hair extensions, as well. This product is gentle and wears well with minimal washing of once per week. (But don't be fooled, everyday washing is fine, too.) No oils or heavy leave-in conditioners should be used on, or near, the bonds.
▼ How long does the product last in my hair?
Many months, typically 4-6, or until you remove them. Removing the hair extension attachments is easy when you are ready. Simply bend the bond back and forth a few seconds to break it up and then gently tug the loosened extension from your hair. Comb out the remaining residue carefully.and naturally shed hairs carefully. Find more information on hair extension removal and shed hairs in the articles on the website.
▼ How do the hair extensions come out?
Simple! No chemicals or tools. Just bend back and forth a few times to break up the hard, dried TemBond®, gently remove the extension and comb out the residue.
▼ Is it safe for my hair?
Yes, extremely! There are no chemicals or tools and the TemBond® is gentle and non-damaging for natural hair!
▼ I am an international shopper. What do I need to know?
First, you must convert wattage on the bond warmer that is included in your kit. You will also need a plug convertor as well. Be sure to read online exactly how you convert a US wattage and plug to work in your country since we are not responsible for blown units. Second, there is nothing we can do to expedite your shipment once the package has left our warehouse. Be prepared to allow for your delivery time since this depends on your country's steps to clearing an out-of-country package.
NEW! International orders are using Express Mail only. This will ensure fast delivery and excellent tracking for your package.
NEW! International orders are using Express Mail only. This will ensure fast delivery and excellent tracking for your package.
▼ What color TemBond® should I choose?
Choose the TemBond® color which closely matches your root hairs where your attachment will be. This will allow for perfect blending of an already discreet hair extension attachment. You can also mix TemBond® colors to custom create your own color.
▼ Should I buy straight or wavy ManeMaxx® Extension Hair?
Either one of these will work if your hair is straight/wavy. But, if you flat iron your hair all the time, choose straight. The straight and loose wave hair tend to be the similar loose wave texture after washing. You can always scrunch dry the straight hair to produce a wave and you can straighten wavy hair after washing to wear it as straight as you can. If your hair is curly, like a perm, choose the deepest wave hair if it is available.
▼ What length extension hair should I buy?
You will probably want to add 3-4 inches to your own hair length for blending and unnoticeable wear. 14-16 inches is in the bra-strap area and is easier to care for. Some colors are only available in longer lengths. Please look over the availably chart (here). You can find more information on choosing your ManeMaxx® Extension Hair length in this article here.
▼ What ManeMaxx® Extension Hair should I choose?
There are an array of shades available. Choosing one near the color you are wearing will ensure a close blend once you apply the extensions. Feel free to attach a picture to a support ticket you open at www.manemaxx.com/support or post a few pictures on our public help page here (perhaps your question will be what others are asking) so we can help you choose!
▼ Do I have to purchase a Starter Kit?
Yes. To use the product successfully.
▼ Can I use hair from my old clip-ins?
Yes. Any hair can be used. Clips and tracks are removed when applying as only loose hair is used for this method.
▼ Can I use bulk hair?
Yes. Any hair can be used.
▼ Can I use some remy extension hair I purchased at the beauty supply store in my town?
Yes. Any hair can be used and Remi extension hair is recommended as you will want a long-lasting and tangle-free extension hair for bonding with a method and product you can wash, wear, sleep in, for many months.
▼ Can I use some i-tip extension hair I bought online?
Yes. Any hair can be used. Tips are removed when applying as only loose hair is used for this method.
▼ Can I use synthetic extension hair with this method?
Yes. Any hair can be used with the ManeMaxx® Hair Extension Starter Kit.
▼ Can I buy just TemBond®?
No, this is sold in the hair extension kits only.
▼ Do you ship to the U.K. and, if so, how long does it take?
Yes. This usually takes 1 week once the order leaves our warehouse. International orders are now being shipped under Express Mail only which means this is costly but gives excellent delivery time and package tracking. Sometimes your country's customs can cause a package to be delayed in getting to you so be prepared for those short, unavoidable delays and allow 2 weeks for delivery.
▼ You shipped my kit, how long does it take?
If you are in the U.S., typically 2 business days from the day you receive your email update. In Canada and elsewhere, this can be 6-10 business days or longer depending on your country's customs department. (Business days do not include holidays or weekends!)
▼ I'm the Canada and haven't received my package yet. Can you call someone?
No. Once a package is shipped, it is the responsibility of the delivery services and up to your customs department to process your package. We have no control over these. Allow a full 2 weeks for International packages to arrive AFTER they have left the warehouse. (From the day your status is updated to "shipped.")
▼ When will my order ship out?
After a few days in processing/packing plus 2-3 days in transit or according to the shipping schedule you find on the site. Allow 2 weeks to receive your kit.
▼ Can I have expedited shipping?
Sorry, we do not offer expedited shipping. Patience is necessary for all aspects of ordering and using this product. So sorry!
▼ Can I order over the phone?
We urge you to complete your order online through our safe, secure payment processor, PayPal. Please email us with any concerns and a number where we can reach you.
▼ Can I return my products if the hair doesn't match?
No. All sales are final. Choose carefully! Feel free to attach a picture to a support ticket you open at www.manemaxx.com/support or post a few pictures on our public help page here (perhaps your question will be what others are asking) so we can help you choose!
▼ Do you accept wire payments?
Sometimes. Please email us your information and order details. We will return bank information within 48 hours.
▼ Where can I find coupons or discounts?
▼ I have thin hair, can I wear these?
Yes. The TemBond® is lightweight and very discreet. The bonds can be made very thin and are nearly invisible in the hair! ManeMaxx® Starter Kits with TemBond® are ideal for thin hair. The hair extension attachments you create are gentle and will not pull or break the natural hair. be sure to follow all of the sizing and application instructions for the best results.
▼ How do you apply ManeMaxx® hair extensions?
The hair extensions are strand-by-strand. Small bundles of extension hair are dipped in the warmed TemBond® and placed to small bundles of your own hair. The natural and non-toxic bonding material dries in seconds so you can move on to applying your next extension quickly. All your bonds will cure in 12-24 hours and then you may wash, brush, style your hair as usual.
▼ Do I smash these into my hair with my fingers?
No! Follow EXACT application instructions or you will lose your bonds.
▼ How long will this take to apply?
Typically around 4-6 hours but depends on how fast you learn it and how much hair you are putting in.
▼ I want to put these in for an event I have. Can I trust them?
This depends on how well you read and take in instruction. It is recommended you have at least 1 practice installation of the hair extensions before using them for an important event such as prom or a wedding. You want to make sure you understand exactly how to put the hair extensions in and how to test the security of the hair extensions. It is always a good idea to place some practice extensions in the front where you can see them. Allow them to dry (about 10 minutes should work) and then do some gentle tugging and spritz some water on them after inspecting your attachment for a complete connection. (A complete connection is created when the TemBond® has seeped and dried around all the hairs in your small strand-by-strand attachment.)
▼ Can I color my ManeMaxx® Extension Hair?
You can but this is not recommended since the extension hair is pre-colored. Colors you purchase within a shade or 2 will blend nicely with the strand-by-strand method.
▼ Can I color my own hair with the extensions in?
You can easily do root touch-ups. When you need complete color changes, you should remove the extensions.
▼ I have 2 colors of hair, do I need 2 colors of TemBond®?
No. You can match one color which is most dominant or use the TemBond® color which blends best with your root color or choose 2 colors and mix them if you like.
▼ What can the TemBond® handle?
A lot! You will find that correctly applied bonds will withstand most standard activities as well as some extreme ones, too! Running, biking, motorcycles, boating, skiing, diving are just a handful of them!
▼ When can I wash and style my hair?
Wash after 24 hours has passed to allow bonds to cure. Then 1-3 times a week or daily, if you need to. Style like your own hair immediately, just be careful with too high of heat right on your bonds.
▼ Why are my bonds mushy?
It may be you need to stir the TemBond® more thoroughly while applying. Or, it may be your scalp's natural oils or products you use causing this. You will want to wash and rinse your hair thoroughly for crisp, clean, strong bonds.
▼ Why are my bonds sticky?
Make sure you are cleansing your hair and bonds extremely well 1-3 times per week. Then, rinse very, very thoroughly. Are you feeling the bonds sticky just after washing? Once they dry, that stickiness will go away.
▼ Help! Why am I losing bonds?
You will only lose bonds which aren't applied correctly. Re-watch the DVD, go through the instructions again. Practice your technique and reapply. You will find yourself getting better and losing less bonds as you become accustomed to doing this yourself.
▼ Can I swim or go tanning with my ManeMaxx® Hair Extensions?
Yes. Wash and rinse your extensions well after swimming. The Regal Remi hair is recommended if you are planning to be in chlorine or salt water. Your bonds should not be wet beyond 3 hours for best wear. Wait 24-48 hours after applying before swimming.
▼ How do I take my ManeMaxx® Hair Extensions out?
Just bend up the TemBond® bonds to crack and break them up. Gently tug the extension from your hair. Remove the extension hair and comb out the residue. Loosen tangles of shed hairs and tangles from wearing the strand-by-strand extensions. Comb through your hair and wash thoroughly to prepare for re0installing the hair extensions.
▼ Can I take the extensions out in the shower to just wash them out?
No! Removing from wet hair is a difficult task. Remove from dry hair. Using a little olive oil will dissolve bond and help you carefully remove shed hairs.
▼ I've removed my extensions and have bond in my hair, can I leave it there?
You can and it will eventually come out, but carefully removing shed hairs and tangles from those shed hairs is the best way to take care of your hair when removing the extensions.
▼ I have so many hairs coming out! Am I removing these wrong?
Probably not. When you remove the bonds after many months you will see the shed hairs which were held in each of your bonds. You naturally shed 50 to 100 hairs per day. In just 10 days that is 500-1000 hairs! You are seeing them at once.
▼ I've removed my extensions, can I put new ones in right away or should I let my hair rest?
The TemBond® is gentle. You can wash and dry your hair, it will be ready for a new installation right away if you like.
▼ I've removed my extensions, how do I fix them to be put back in?
Just clean as much of the old TemBond® off the strand as you can, trim the hairs so the tip is blunt/flat and re-dip into the new wet TemBond®. Super easy!